Returns & Exchanges

Every return request should be raised within 7 days of receiving the shipment. The product must be returned in its original packaging, with the tag intact, the original box, and the original invoice.

Please note: Returns are not accepted on discounted products.

Damaged/Defective Products

If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost.

The 30-Day Return Policy applies only to full-price products sold on www.satyapaul.com for domestic orders. The return policy does not apply to international orders or discounted products.

Product Specific Policies:

• Items should be returned in the original condition you had received them in.
• Returns are not accepted in the following cases:
  
  - Damages due to misuse of the product
  - Products with tampered or missing serial/UPC numbers or labels
  - Any product returned without all original packaging, accessories, invoice, and items originally included with the product.
• After inspection, we will confirm if the merchandise is in acceptable condition. This confirmation will be sent within 3 working days after we receive the shipment.
• Upon confirmation, we will refund the amount via the original payment method.