Returns & Exchanges
Every return request should be raised within 7 days of receiving the shipment. The product must be returned in its original packaging, with the tag intact, the original box, and the original invoice.
Please note: Returns are not accepted on discounted products.
Damaged/Defective Products
If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost.
The 30-Day Return Policy applies only to full-price products sold on www.satyapaul.com for domestic orders. The return policy does not apply to international orders or discounted products.
Product Specific Policies:
- Items should be returned in the original condition you had received them in.
- Returns are not accepted in the following cases:
- Damages due to misuse of the product
- Products with tampered or missing serial/UPC numbers or labels
- Any product returned without all original packaging, accessories, invoice, and items originally included with the product.
- After inspection, we will confirm if the merchandise is in acceptable condition. This confirmation will be sent within 3 working days after we receive the shipment.
- Upon confirmation, we will refund the amount via the original payment method.